Marketing Intern (paid)
We are looking for a marketing intern to support the commercial team during the summer and autumn.
Calling customer service can be frustrating, right? We've all had our share of bad experiences. That's why we're on a mission to take the friction out of calling customer service. After all, customer contact can be an enormous source of value for every business. Each interaction with a customer essentially provides the organization with feedback. Our digital voice assistant and analytics solution enable organizations to profoundly listen to its customers. To take their feedback seriously and use it as a starting point for continuous improvement.
Our products impact organizations with high call volumes, like Coolblue, Eneco, Just Eat Takeaway and Air France / KLM, in three areas:
Improved customer experience and satisfaction
Improved employee support and productivity
Improved operational efficiency
What will you do?
You will be contributing to the launch of a new product, by taking upon you two main responsibilities:
Event production: the goal is to create brand and product awareness concerning our new product through producing two events in autumn.
September 21 AssistYou hosts a breakout session with our partner Unigarant Verzekeringen at the Conversational Conference in the Jaarbeurs Utrecht. This is the biggest event in the Netherlands on future proof customer contact. You will make sure we have an awesome stand, well informed speakers and team and create engaging content in the run-up to and after the event.
To introduce our new product to our partners, we will host an AssistYou partner & reseller event ourselves (date yet to be decided). Among other things, you will select a venue, make sure that the invitees know when to be where and support our team in preparing the presentation.
Content creation: the goal is to develop and have content in place for every channel, every vertical and for every stage of the marketing- and sales funnel. Think of customer cases, event promotion, blogs, whitepapers, landing pages, social posts and email campaigns. For this we need an extensive understanding of our target audience(-s). What are their challenges and how can we trigger, inform and inspire them to move up the funnel? This will be a process: we start, learn and improve continuously. Don’t feel overwhelmed yet - you will do all this in close collaboration with our business development manager Tom.
You will be part of the commercial team, which is led by our interim commercial director. AssistYou is a place where people are supported to develop into the best version of themselves. Both professionally and personally. All of us make an equally valuable contribution to each others’ and the company’s growth. So will you!
… are enthusiastic about working at a young, dynamic company which is growing fast in the field of technology, Machine Learning and AI
… are punctual and know how to manage project deadlines
… know your way around Canva and/or Photoshop
… are a good (online) writer
… have excellent verbal and written communication skills in English
… are eager to learn
… are available from mid June / beginning of July until november
What we offer
A very fair monthly internship compensation
Hybrid <> Office policy
An office right in front of Rotterdam Central Station
NS business card
Mobile phone & laptop
Monthly educational team sessions with drinks afterwards
A team of talented and fun colleagues passionate about AI and customer contact