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User Research (Commercial Vehicle)

BYD Europe

BYD Europe

Posted on Oct 21, 2024
Product Management · Hoofddorp, Schiedam

User Research (Commercial Vehicle)

Responsibilities:

  • Participate in commercial vehicle development projects across various phases, contributing to a wide range of project goals.
  • Collaborate within a cross-functional development team (sales, R&D, etc.) and present user insights to stakeholders at all levels.
  • Conduct market research to inform project development and strategy.
  • Plan, design, and execute user research testing sessions based on project requirements.
  • Recruit participants for testing sessions and carry out hands-on research.
  • Understand users' needs, motivations, and potential issues with products and related services.
  • Create user journey maps, establish context, and develop user personas and scenarios.
  • Use research findings to identify and validate new product strategies, design ideas, and improvements.

Qualifications:

  • 5+ years of experience in the related fields.
  • Master’s degree in Industrial Design, Psychology, or a related field, with a strong grasp of both physical and digital user research methodologies.
  • Proven expertise in product and user research, with solid research skills.
  • Strong verbal and visual presentation abilities.
  • Experience working in cross-functional teams within vehicle product design or development (physical or digital).
  • Proficiency in building digital and physical prototypes for user research.
  • Solid project management skills.
  • Excellent English communication and presentation skills; knowledge of an additional EU language is a plus.

We offer:

  • Performance and experience-based competitive remuneration, pension plan.
  • 25 holidays + option to purchase 5 extra holidays.
  • Commuting allowance.
  • Department & company-wide teambuilding events.
  • An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏

Department
Product Management
Locations
Hoofddorp, Schiedam

About BYD Europe

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

Product Management · Hoofddorp, Schiedam

User Research (Commercial Vehicle)