About the department:

The Technical Sales department is responsible for managing technical communications with customers, ensuring internal alignment to meet customer requirements (including delivery, quality, and service), and maintaining strong, long-term customer relationships.

Main responsibilities:

• Responsible for DACH customer requirements clarification and delivery of electric bus projects, ensure adherence to predefined timelines, budgets, and quality standards of all DACH projects;
• Manage multiple stakeholders and projects simultaneously, collaborating with intercontinental cross-functional teams and B2B customers;
• Establish strong relationships with external partners, consultants, vendors, and regulatory authorities;
• Follow up customer major complaint issues and coordinate the resolutions and track customer satisfaction;
• Work closely together with the Technical Sales Team in China to ensure optimal collaboration between the Chinese and EU Technical Sales Teams.

Key qualifications:

• 5-10 years experience as a Project Management or similar role with proven successful records of managing multiple projects/customers of varying sizes;
• Solid knowledge of the automotive, preferably the e-Bus market;
• Strong and effective written, verbal and interpersonal communication skills in English and German; Other languages are an advantage;
• Proactive and collaborative approach to organizational problem solving;
• Bachelor’s degree in electrical or electronics engineering;
• In-depth understanding of circuit diagrams;
• Must be team-oriented, possess a positive attitude and work well with others.
• Ability to travel 40%
• Driver’s license

We offer:
• Job in a fast-developing company that represents sustainable and forward-thinking technology;
• Performance and experience based competitive remuneration;
• Team building events and employee learning opportunities.

About BYD

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 220,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Department

Technical Sales Department

Locations

Berlin, Munich, Stuttgart