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As Technical Lead you are responsible for the coordination of IT infrastructure. The IT infrastructure of Damen Shipyards contains 35 different international sites. All maintenance and support activities are outsourced to our Managed Service Provider. You play a crucial role in coordinating the work, assessing (improvement) proposals and communicating with all parties involved.

You have deep technical knowledge and want to stay ahead in your expertise. You share your knowledge with the colleagues of our Managed Service Provider and act as source of information.

You are part of the IT Infrastructure team (around 12 FTEs) and report to the Manager IT Infrastructure. Your office is in Gorinchem (NL).

KEY ACCOUNTABILITIES

• Verify that the primary infrastructure is managed, maintained and supported as per agreed SLA by Managed Service Provider;
• Ensure change compliance by being part of the change verification and approval process. You review and approve changes with high impact in relevant domain;
• Signaling escalations and provide advice to the Manager IT Infrastructure;
• Check, verify and analyze reports of the Managed Service Provider;
• Answer questions and provide technical insight and advice to Managed Service Provider;
• Interface between Managed Service Provider, business and IT colleagues;
• Manage, maintain and support systems and services outside the scope of Managed Service Provider;
• Participate in projects and provide knowledge and advice;
• Facilitate the Turn Over to Production process together with project teams and vendor(s);
• Initiate new Service Improvements that increase the quality of IT Services and benefit the business.

SKILLS & EXPERIENCE

• You have intermediate/higher vocational education (MBO+/HBO) in ICT;
• At least 5 years of relevant work experience;
• Work experience within a large company (international is a plus);
• Experience in working with a Managed Service Provider is a plus;
• Experience in working with a multi DataCenter environment is a plus;
• Thorough knowledge of: Azure Cloud Services (including cost management), Microsoft Entra Connect, Microsoft Entra ID, M365, Microsoft Windows Server 2012-2019 and Active Directory;
• Certified with AZ-104;
• Experience in Agile way of working is a plus;
• Fluent in English and Dutch, both verbally and in writing.

As Technical Lead you are the driving force within the team, you are proactive and you are the first contact person for projects. A professional and flexible attitude to the (internal) customer is important. You work in an international team of approximately 12 FTEs (colleagues at different locations), you are able to work both in a team and independently. You do not mind having great responsibility with regards to your own daily schedule.

WHAT WE OFFER

Here at Damen we realize supporting and managing many talented individuals is of great essence. We understand that the key to success is to find the right person for the right job. That’s why we continually invest in your development. Damen offers you (in case of full time employment):

• A dynamic international working environment focusing on technology and innovation;
• A competitive salary;
• At least 40 days of annual leave;
• Travel allowance;
• Profit sharing & pension allowance;
• Continuous focus on professional and personal development through our Damen Academy;
• A working from home policy.

OTHER

We are looking for employees with the ability to solve problems, who are self-motivated, proactive and eager to develop themselves towards experts, that cannot only help Damen with today’s challenges, but also those of the future.

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