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About us

Damen Services is the service division within the Damen Group and delivers all the after-sales activities for the Damen portfolio with a prime focus on workboats and offshore support vessels. The division aims to be the strategic partner to deliver sustainable service and support during the lifecycle of Damen customer’s assets.

Damen Services has a global coverage with service hubs worldwide and its head office in the Netherlands. By providing excellent service with the initial delivery and throughout the lifecycle of Damen vessels , Damen Services strives for recurring customers for both new build and service. The primary focus is to further enhance the service portfolio on the Damen installed base and to add value to the market by utilizing knowledge of Damen vessels and their systems. Through our strategic global presence, we aim to be present as close to our clients as we possibly can, while ensuring that we continue to act as one Damen Services at all times.

The organization is based on a decentral management model, with area teams that are end-to-end responsible for selling and delivering services in their area. Area teams usually consist of a multidisciplinary team of commercial and operational roles, both in the head office and in the service hubs. A central governed part of the organization covers specialized commercial services, acts as an expertise and knowledge center on Damen service and provides operational, commercial and staff expertise in support of the area teams.

Clients of Damen Services recognize excellent service in the behavior of our employees, who are available to clients, pro-active, solution oriented and willing to make an extra mile when needed. Within Services we use the slogan ‘We Care’, that is what we do for our products, services, clients and people. The core question always is how to make things happen.

The role

As a Project Engineer within the Area Service Team America's, you are at the forefront of service provision. You have direct contact with customers, suppliers and internal stakeholders during the warranty period of ships.

Speed, thinking in solutions, organization and communication are key in this role!

You will assess information, devising and organizing solutions and keeping the customer informed of developments, wherever they are in the region.

You will mainly be working from the head office in Gorinchem (The Netherlands), but will also get the opportunity to make some short travels and meeting your clients in person.

Key accountabilities

• Assessing warranty questions from the customer;

• Providing oral and written advice to the customer;

• Coordinating, monitoring and supervising the service activities to be carried out, occasionally also on location;

• The (technical) preparation of the assignments (planning in time, personnel and budget);

• Carrying out commercial assignments, for example providing technical assistance.

Skills & experience

• Educational background (Vocation or Bachelor) in the field of Marof, Shipbuilding or Mechanical Engineering;

• Knowledge of various ship systems;

• You have great communication skills, are committed and customer-oriented and you have the Services mentality;

• You are a good planner and organizer, you always keep a good overview and you have an eye for quality;

• Good command of the Dutch and English language, both verbal and written;

What we offer

At Damen we realize that supporting and managing many talented individuals is of great essence. We understand that the key to success is to find the right person for the right job. That is why we continuously invest in your development.

Damen offers you (in case of full time employment):

• a dynamic international working environment focusing on technology and innovation;

• a competitive salary and at least 40 days of annual leave;

• profit sharing & pension allowance;

• continuous focus on professional and personal development through our Damen Academy;

• an active social environment such as events and sports;

• a working from home policy.

The Services team is a close team that is going the extra mile for each other. Would you like to be part of this and contribute with your practical knowledge? Apply now via the application button. A letter of motivation with your application is highly appreciated.

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