Organisational Context

The Human Resources Section provides a unified and coordinated approach to HR matters across the Court and carries out all human resources activities in an efficient and timely manner while serving as HR advisor to management within the Court. The Section is one of five sections located in the Division of Management Services. The other four are the Budget Section, the Finance Section, the Security and Safety Section and the General Services Section. The Division also includes an Occupational Health Unit and an SAP Team.

Human resources management is a shared responsibility with line managers and the HR Section’s aim is to be a trusted provider of a variety of centralized policy, advisory and administrative services for the Court, its managers and staff. These services include strategic workforce planning and organizational design, job designs and advertisement, recruitment and on-boarding, administration of salaries (payroll), entitlements and benefits (including health insurance and pension contributions), career development and succession planning, performance management, learning and development and HR policy matters and staff issues or conflicts.

The Section consists of two units: the HR Operations Unit and the HR Organisational Development Unit. The HR Operations Unit’s programme of work is all operational aspects of the Section, from recruitment and on-boarding to the administration of salaries, benefits and entitlements for staff members and non-staff .

The HR Organisational Development Unit is in charge of devising strategies, programmes and policies to ensure that the Court hires and develops the right staff and thus maximizes the return on investment in human resources. Particularly, this includes an organisation-wide role in relation to strategic workforce planning, talent management, organisational design, staff training and learning and development programmes and activities, performance management and managerial development.

The profile of Programme Assistant (Human Resources) (G-4) of this recruitment will be placed in the Programme Coordination Team.

Duties and Responsibilities

Within this framework, and under the direct supervision of the Associate Human Resources Officer, the incumbent will support the administration of the Internship and Visiting Professionals Programme (IVPP) and JPO Programme by performing the following tasks:

• Assist in advertising, organizing assessments such as tests and interviews, and performing other tasks related to recruitment and selection processes in the IVPP and JPO;
• Manage, update and maintain relevant databases and systems;
• Conduct preliminary review and eligibility checks of applications;
• Perform technical tasks in the eRecruitment system, provide guidance to hiring managers, and grant access to respective panel members for applications;
• Assist in various thematic activities and/or projects managed by the Programme Coordination team by providing administrative and logistical support, as assigned;
• Manage incoming queries related to recruitment processes concerning IVPP and JPO matters;
• Respond to and guide clients, including applicants, hiring managers and external parties, on inquiries;
• Prepare trips in SAP, process travel claims, and ensure candidates are accurately recorded in the Court’s ERP system;
• Maintain files associated with the IVPP and JPO;
• Perform any other duties as required.

Essential Qualifications

Education:

Diploma of secondary education.

Experience:

A minimum of four years of experience in the area of administration, with strong preference in human resources management focused on recruitment, administrative services or other related field is required. An advanced or a first-level university degree may be considered as a substitute for two years' working experience only to determine eligibility.

Progressively responsible experience in an office support area of Human Resources management is required.
Experience as a client-oriented service provider is required. Experience using SAP as ERP is considered a strong asset.

Knowledge, skills, and abilities:

• Knowledge of relevant HR policies, procedures and practices;
• Technological awareness and ability to effectively use office applications and systems;
• Ability to handle large volume of work in an efficient and timely manner and will be required to have excellent organisational skills, good judgement of setting priorities, attention to details and ability to ensure accuracy of information.
• Excellent verbal and written communication skills;
• Good analytical skills;
• Excellent interpersonal skills;
• Ability to work in a multi-cultural and multi-ethnic environment with respect for sensitivity;
• Effectively use HR systems to generate reports, statistics and presentations;
• Exercise discretion and respect for confidentiality.

Knowledge of languages:

Proficiency in one of the working languages of the Court, English or French, is required. Good working knowledge of the other is desirable. Knowledge of another official language of the Court (Arabic, Chinese, Russian, Spanish) would be considered an asset.