Find a job in Greater Rotterdam-The Hague area (the Netherlands)

Connect to our innovative ecosystems in vibrant cities such as Rotterdam, The Hague, Delft and Leiden and work together on global challenges!
Explore opportunities across industries, including IT jobs, data science jobs, engineering jobs, and more.

Functional Application Manager - Retail IT



The Hague, Netherlands
Posted on Tuesday, November 21, 2023


Do you want to manage IT solutions in a core domain of our bank, have diversity in your work, coordinate and communicate with stakeholders? Apply now!

Job Description:

As a Functional Application Manager Retail Banking IT you are responsible for an adequate, functional and stable application landscape for Retail Banking customers and employees. As a colleague you are responsible for the support and life-cycle management of all applications that fall under your care, which are predominantly SaaS applications. You do this from a complete end-to-end perspective with all relevant stakeholders in the Retail Banking value chain. This requires close cooperation within our team, but also with vendors and other IT colleagues to work together and to create support where necessary.


  • You guarantee the quality and continuity of the business services by primarily preventing incidents and, secondarily, resolving the incidents as quickly and effectively as possible. Sometimes this requires work outside business hours
  • You manage and coordinate IT service management processes (incident, problem, change) for your applications, you are the bridge between suppliers, IT colleagues and Business colleagues, and you are continuously looking for opportunities to improve
  • You are responsible for -or participate in- the relevant IT changes/projects as well as for the final acceptance of these changes/projects on your applications.

Your team

As our Functional Application Manager you are part of the Retail Banking IT team. In one of our Agile product teams, you will work in a multidisciplinary SCRUM team which consists of several functions, such as: Application Managers, Business Analysts, Data Engineers, etc. The team consists of different ages, nationalities and backgrounds. We strive for an informal, collegial atmosphere where respect, trust and appreciation are core values.

NIBC as an IT employer

NIBC IT consists out of several domains and together NIBC IT aims to be one of the driving forces behind the digital transformation of our bank, an ongoing process that will profoundly change the relationship with our clients and the way we do business. We are closely connected and have short lines of communication. If you have a good idea today, you may be elaborating it tomorrow. IT is forever changing and so is NIBC and in order for us to be able to keep on changing, we need sophisticated individuals to help us lead the bank into the future.

NIBC as organisation

Founded in 1945 to finance the visionary entrepreneurs who helped rebuilding the Netherlands after the second World War, NIBC was closely collaborating while professionally supporting companies and individuals in realizing their dreams and goals with a sustainable future in mind. As a multicultural midsize bank with a working environment that is best described as dynamic and ambitious, we share a forward-thinking, can-do attitude with our employees and clients which we call our THINK YES mentality. Our corporate values are Professional, Adaptive, Collaborative and Entrepreneurial. You will have a direct and meaningful impact on both the bank and its clients. By building our company on optimism and mutual trust, and with our THINK YES mentality, NIBC is an enterprising bank that enables ambitions.

What’s in it for you?
NIBC is an ambitious environment where together we strive to create a fantastic workplace where you feel safe and challenged to be the best version of yourself. This is in line Professional, Adaptive, Collaborative and Entrepreneurial, since you are in the lead of setting the PACE of your career at NIBC. In addition, you receive a competitive salary, plus:

  • Several ways to support your development personally and professionally, a.o.:

- Personal development budget, to spend at your own discretion

- Professional budget provided by your manager, to develop yourself in your work

- GoodHabitz: free online courses you can choose to take for your own benefit

  • NIBC embraces the Hybrid way of Working. This means that we support working from home as well as encourage our colleagues to come to the office. NIBC's guideline is to spend at least half of the working time at the office
  • Travel expenses or NS Business Card 1st class
  • 32 holidays (which do not have to be registered)
  • Excellent pension scheme (27% NIBC contribution)
  • A voucher to improve your home office
  • The opportunity to take ownership and show initiative in your role. We are always open to new ideas, and encourage to use your voice
  • The nature of our Grow to Make a Difference program enables you to be in charge of your own development
  • Two staff associations: YoungNIBC and MyLeisure
  • Vitality program, annual company-wide sports & leisure days
  • Monthly internet allowance
  • Laptop and a company phone
  • Excellent facilities at the office (Coffeecorner, Restaurant, Exchange bar)
  • Last but not least, a fun workplace in which diversity and inclusion is valued (click here).

What do you bring?

You are the linking pin between Business, IT and vendors. You add value by your experience and knowledge within our area. You have strong communication skills, are creative, entrepreneurial, emphatic and you know how to work together with different disciplines. You have coordination and planning skills and you are not afraid to challenge the status quo.

  • You operate on an WO or HBO level – with focus on IT, with an IT background
  • You have at least 4 years work experience on managing multiple applications, including full responsibility for lifecycle management, preferably within Financial Services
  • Fluent in Dutch and good command of the English language
  • You are capable of coaching and helping colleagues on behavior as well as content
  • You love to solve incidents and make sure they don’t happen again
  • You keep cool in stressful times
  • You are solution oriented and strive to get the best results
  • You have knowledge of the most recent ITIL framework, ASL and/or BiSL
  • You are experienced in working in Agile/Scrum teams.

Still intrigued?

Applications via email will not be taken into consideration.