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Post Launch Support Engineer

RHEA Group

RHEA Group

Customer Service
Leiden, Netherlands
Posted on Tuesday, September 19, 2023
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Are you looking for a new opportunity in a fast-moving global company with a family feel? A job where you could have an impact?

We are looking for a Post Launch Support Engineer to work at our offices in Noordwijk, The Netherlands.

The key individual will support the Sentinel Post Launch Support function for all aspects of satellite performance monitoring and analysis during a Sentinel mission in Phase E2 and to fulfil the related day-to-day support activities.

Tasks and Activities

The scope of work will include:

  • Coordinating the internal and external support to PLS (ESA Space Segment Development team, TEC experts, Mission Analysis & System Support, Industry).
  • Coordinating with the ESA Space Segment Development team (where relevant), to exchange the technical status on the flying and non-flying satellite(s), identifying coordination issues of relevance and following them to conclusion.
  • Supporting the Operations team(s) by providing or facilitating responses to technical support requests from either the Flight Operations Segment (FOS) or Payload Data Ground Segment (PDGS).
  • Maintaining and distributing the PLS On-Call lists to the FOS (and other parties where relevant) in a timely manner.
  • Supporting the Space Segment Development team(s) by providing timely and pertinent feedback on any issue detected in-flight with potential impact on satellite(s) still under development.
  • Providing specific technical expertise to support performance monitoring, analysis and optimization tasks and anomaly investigations, with the overall aim to improve mission quality and/or lifetime.
  • Reviewing and synthesizing technical reports and documents produced by the Industry and extracting relevant technical information for use in the generation of PLS Performance metrics and reports.
  • Organizing and supporting the biannual Satellite In-Orbit Performance (SIOP) Technical Meetings in cooperation with the Industrial Prime contractor, including associated follow-up activities (e.g. administration, actions follow up).
  • Responding to Anomaly Warnings received from the Flight Operations Segment (FOS) in an appropriate and timely manner, providing support and facilitating the necessary follow-on actions.
  • Supporting and leading complex investigations that arise due to satellite performance and anomalies, ensuring adequate coordination with involved partners.
  • Preparing, coordinating and following-up on engineering requests for the Industrial contractors in support of Anomaly Investigations and other technical analyses.
  • Supporting satellite configuration control including the Configuration Control Board (CCB).
  • Supporting satellite decommissioning and disposal activities as required.
  • Monitoring, tracking and reporting the status of activities performed by the Industrial contractors in support of the PLS function (technical, commercial and schedule status).

Skills and Experience

The following skills and experience are mandatory:

  • A university degree in a relevant Engineering discipline.
  • A minimum of 10 years’ experience and a significant background in one or more of the following domains:
    • Satellite Operations.
    • Spacecraft Development (including Project Engineering, Equipment/Subsystem Procurement and Assembly Integration & Test).
  • A minimum of 3 years’ experience working as a System Engineer or with a System Coordination function in any of the above domains.
  • Good understanding of the Satellite Phase E2 Routine Operations Organization and the typical activities performed.
  • Good understanding of the factors affecting the short and long-term performance of Satellites and their main subsystems or payloads.
  • Proven experience and ability at working in an environment with multiple external interfaces.
  • Good at working in a team and a proactive attitude to solving problems.
  • Demonstrable multidisciplinary or system-level experience in the satellite engineering domain.
  • A good working knowledge of MS Office tools.
  • Good interpersonal skills and team spirit.
  • Fluent in English, both written and spoken.

The following skills and experience would be highly desirable:

  • Previous experience working within a multinational environment.
  • A working knowledge of another official ESA language.

Why should you apply?

  • You will have the opportunity to work within a major institution.
  • We encourage everyone to think outside the box and to push the boundaries of traditional knowledge. This role is an opportunity to join a forward-thinking company and allows for a deeper understanding of the industry.
  • Benefits include: competitive remuneration packages; unique career opportunities, including working in other countries; personalized training and development programmes; flexible relocation support.

We welcome applications from people with disabilities, members of ethnic minorities, all genders, LGBTQ+ individuals and ex-service personnel.

Apply now