Find a job in Greater Rotterdam-The Hague area (the Netherlands)

Connect to our innovative ecosystems in vibrant cities such as Rotterdam, The Hague, Delft and Leiden and work together on global challenges!
Explore opportunities across industries, including IT jobs, data science jobs, engineering jobs, and more.

Product Owner Observability



Rotterdam, Netherlands
Posted on Saturday, November 11, 2023


The Infrastructure & Cloud Services department (I&CS) is responsible for ensuring stability, business continuity and reliability of Robeco’s data processing and IT environment. Within I&CS, the Monitoring & Control (M&C) team is responsible for the reliability of Robeco’s production application landscape. As part of this responsibility, M&C manages several ITIL-processes for Robeco internally as well as multiple third parties, including IT providers. M&C directs several suppliers, monitors the availability of the IT infrastructure and the timeliness of business-critical IT processes, informs stakeholders about disruptions or unavailability of systems and data processing, solves disruptions, fulfills requests and/or administrative actions on the application landscape and directs for structural improvements on the IT environment.

Position & Requirements

Your role

As the Product Owner - Observability, you will play a pivotal role in driving the observability strategy for our DevOps organization. You will work closely with cross-functional teams to define, prioritize, and deliver observability solutions that empower us to proactively monitor, troubleshoot, and optimize our systems and applications. This role requires a deep understanding of observability tools, practices and it's business and process designs, as well as strong communication and leadership skills.

Key Responsibilities:

  • Define and Prioritize Product Backlog:
    Collaborate with stakeholders to define and prioritize features and improvements for our observability tools, ensuring alignment with business objectives and customer needs.
  • Product Strategy:
    Develop and communicate a clear product vision and strategy for observability, outlining the roadmap and long-term goals.
  • Requirements Gathering:
    Work closely with DevOps teams to gather requirements and feedback, translating them into actionable user stories and acceptance criteria.
  • Cross-Functional Collaboration:
    Foster collaboration between development, operations, and other relevant teams to ensure a holistic approach to observability.
  • Tool Selection and Evaluation:
    Continuously evaluate and recommend new observability tools and technologies to enhance our monitoring capabilities.
  • User Experience (UX):
    Champion the user experience by ensuring that observability tools are intuitive, user-friendly, and provide actionable insights.
  • Release Planning:
    Collaborate with the Scrum Master and development teams to plan and prioritize releases, ensuring timely delivery of observability features.
  • Performance Metrics:
    Define and track key performance metrics to measure the effectiveness of observability solutions and drive continuous improvement.
  • Documentation and Training:
    Create documentation and provide training to all involved on observability tools and best practices.



You are a highly motivated professional. You are a critical and creative thinker with strong analytical, investigative and organizational skills. You are customer-focused, positive, and committed to excellence. You have a relevant education at Bachelor+ level and excellent communication skills. You are able to function autonomically as well as in the team and are able to switch between a bird’s eye view and go into detail.

You also have:

  • Proven experience as a Product Owner or similar role, preferably in a DevOps environment.
  • Knowledge of Asset management business processes.
  • Experience with Cloud concepts, Microsoft Azure, Azure DevOps.
  • In-depth knowledge of tools such as Dynatrace and ServiceNow.
  • Strong understanding of DevOps principles, processes, and best practices.
  • Excellent communication, leadership, and stakeholder management skills.
  • Ability to translate technical concepts into user-friendly language.
  • Proficient level in Dutch and English, both verbal and written.
  • Strong attention to detail along with sharp analytical skills.
  • A process driven mindset with a pragmatic style; can find the (correct) balance between rules and practicality, without loss of quality and compliance.
  • Focus and the capability to separate main and side issues, will not be distracted by the issues of the day, manages expectations, agrees on priorities and delivers on agreements.
  • Experience with ITIL, Audit, Compliance (SOX, ISAE), Agile, DevOps, Scrum and Lean.
  • Certifications in relevant areas (e.g., Certified Scrum Product Owner, Dynatrace Associate, etc.) is a plus

All applications will be treated with the utmost confidentiality. An assessment and integrity test may be used in the selection procedure.

Robeco Recruiting Team