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System & Application Engineer

Swift

Swift

Leiden, Netherlands
Posted on Sep 17, 2024

About the Role

Are you looking for challenges that can grow your full potential? Are you eager to work in a multi-cultural environment? Do you want to be part of a critical role in supporting the community of global financial institutions?

For our Central Control Center we are looking for a

System & Application Engineer

From within the SWIFT Central Control Center, we manage our global and critical financial networks and services. In one of the Level 1 technical teams, we are looking for a candidate who brings the right experience and has the drive to go through an accelerated on the job learning path. We operate in a 24/7 financial world, which means the team works also on a weekend rota (day hours only). With oversight from more senior staff, you will be in the front line to manage the service and keep availability and security to the highest standards.

What will you do

  • You will be part of a Level 1 technical team managing the SWIFT services from the Control Room.
  • You perform first line monitoring of applications and servers to detect and respond on incidents
  • You collaborate with other Level 1 departments in the Control room and work with Level 2 expert and development teams to identify and correct problems
  • You make use of Standard Operating Procedures and keep documentation up to date
  • You implement changes on applications to enhance products or to mitigate problems
  • You stay up to date on product updates and be ready to support the changed applications
  • You take initiatives and work on improving our monitoring capabilities through automation.

Who are you

  • You are eager to learn with a keen interest in IT, pro-active, enthusiastic, analytical, communicative, take initiative, investigative mindset and team player
  • You have experience with monitoring and managing applications
  • You have Knowledge of Linux (e.g. RHEL) or Unix
  • You have experience with tools such as Elastic/Kibana and/or scripting is a preference.
  • You have Good communication skills in verbal and written English
  • You are willing to work on weekends (30%), which of course is compensated with a shift allowance

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.